Authorized Shoppers

• Membership Requirement: Only authorized representatives of Member Organizations may access the Storehouse for shopping purposes. Member Organizations must be a designated 501(c)3 for at least 6 months and have an active website.
• Volunteer Restrictions: Member Organization volunteers are not permitted to shop at the Storehouse. Volunteers assisting with loading/transport must wait in designated areas, such as the cafe.
• Membership Updates: Member Organizations can request additions or changes to authorized shoppers by contacting the Member Director by emailing members@storehousemi.org.
• New Shopper Orientation: All new shoppers must read and understand the Member Agreement before shopping at the Storehouse and is the responsibility of the Member Organization.
• Membership Term: This agreement is effective for one year from the dated agreement. Annual renewal of membership is required.

Financial Policy

• Admin Fees: Items obtained from the Storehouse may have an associated Admin Fee to offset administration costs of the goods.
• Financial Responsibility: The Member Organization recognizes that authorized shopper purchases may be subject to administrative fees, which will be the responsibility of the Member Organization.

Returns and Refunds

• Policy: Due to the nature of donated goods, the Storehouse does not offer refunds once payment is finalized.
• As-Is Condition: Member Organizations receiving products from the Storehouse acknowledge that they will be received “as-is,” meaning with all existing faults and defects, whether readily apparent or hidden.

Proper Use of Goods

• Restriction on Use: Storehouse goods are intended solely for the operational needs of member organizations or for distribution to their beneficiaries.
• Prohibited Activities: Storehouse goods cannot be used for personal purposes, sold, bartered, or offered as prizes in raffles, volunteer appreciation events, or fundraisers.
• Signage Requirement: Member Organizations must display “PROPER USE OF DONATED GOODS” signs at all locations where Storehouse products are stored or distributed.
• Tracking Responsibility: Member Organizations are responsible for tracking and ensuring the proper use of all Storehouse products received.

Impact Reporting

• Stories of Impact: As a Member Organization, each month you shop, you are required to report the end use and provide stories of impact.
• Submit a High-Quality Image: Provide a high-quality image that visually represents the use of the product. (high resolution, sharp and crisp appearance, and retains detail without pixelation or blurriness)
• Provide a Statement: Include a statement explaining why the product was needed and the impact it had on those who received it.
• Report Impact Numbers: Report the total number of people impacted by the product to help us convey the effectiveness of our programs to our funding and product donors.

Product Loading and Holds

• Loading Responsibility: Member Organizations are responsible for loading their own products and transporting them on the day of shopping. The Storehouse may offer limited loading assistance based on availability.
• Holds Policy: Holds on specific items will only be granted under exceptional circumstances at the discretion of the Member Director by emailing members@storehousemi.org.

Maintaining Warehouse Order

• Courtesy and Assistance: If while shopping you determine you no longer want an item in your cart, please take the time to restock those items in their original location and straighten the area.
• Mutual Support: When possible, offer assistance to other members who may require help with loading their products.

Policy Compliance

• Questions and Clarifications: For any inquiries regarding these policies, please contact the Member Director by emailing members@storehousemi.org.
• Consequences of Non-Compliance: Failure to adhere to these policies may result in the immediate termination of your organization’s membership.

Membership Revocation

• Grounds for Revocation: Storehouse reserves the right to revoke membership at any time for non-compliance with these policies.

Membership is available for schools where 70% or more of students are from low-income households. All approved full-time teaching staff at member schools are able to shop for classroom products twice per year.

Our first focus is Kent County, and we’re hoping to extend across the whole state of Michigan.

The Details

• Check eligibility on www.GreatSchools.org: from your school’s listing, navigate to the “Equity” section and locate the percentage listed under “Low-Income Students”.
• Apply – choosing one person acting as school building coordinator.
• Once approved, submit a teacher list/school data form (provided) signed by the school Principal.
• Sign up to shop via a link provided by the Storehouse staff. 30-minute time slots are available two evenings per week.
• Each approved teacher can choose their allotment from an assortment of goods.
• Volunteers on hand will provide full instructions.
• Teachers may not shop for other teachers during their visit.

Teacher Shopping Guidelines

• Qualifying schools must fill out an application and is for schools where 70% or more of students are from low-income households.
• Each school’s identified coordinator is responsible for communications and for providing an updated list of full-time teachers eligible to shop.
• Appointments are required. Upon arrival, all teachers must check-in and show their photo school identification in order to be allowed to shop.
• Due to space constraints, only 15 teachers may shop at once for 30 minutes max.
• Each teacher may fill one shopping cart with products for their classroom use. Volunteers on hand will provide more information and any details on any limits.

Parking & Entrance – 4411 Plainfield Ave. NE

• Please do not park in front of any entrance/garage doors or loading zones.
• Teachers will enter through the front doors labeled “A” on the map.
• Handicap parking spaces are available.
• Please ask a staff member for assistance.